Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?
    • 514 South Smith Ave B113, Corona, CA. We are located in a plaza with yellow buildings located behind the Jack in the Box on 6th Street. Access to the plaza is off Smith Avenue.
  2. Where do I park?
    • We are located within a shopping center with ample parking; you may park in any space within the shopping center.
  3. What are your hours?
    • Monday-Tuesday: CLOSED; Wednesday-Friday: 12:30-6:00; Saturday: 10:00-6:00; Sunday: 12:00-6:00
  4. How do I contact you?
  5. Do you buy books?
    • Visit our Books Wanted page for a list of books we will current purchase.
  6. Do you accept donations or trade-ins?
    • Yes, we can offer store credit for most books that are not damaged and that do not have a strong odor. We also accept donations; however, we can not issue a receipt for tax purposes. There are no set "trade in" times, we accept books during any of our open hours.
  7. Will you stock my book for sale?
    • Bring by a copy of your book and ordering information! We love supporting local authors. 
  8. How can I raise money for my school/club/organization/church?
    • ​​​​​​​Ask us about our affiliate program! Affiliates earn 10% back on purchases made through their affiliate link.

ORDER QUESTIONS

 

  1. If I find a book on your site, does that mean it's currently in stock at your store?
    • Not necessarily. If your order is time sensitive, please call us to confirm availability.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in-store items, we strive to ship within 3 business days. For in stock orders we strive to ship them within 7 business days. Delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
    •  We accept credit cards (Visa, MasterCard, Discover and American Express) and if you're picking up in store, you may pay in cash.
  6. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.